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Role Details

 

 

Job Details | Back to list
Neil Stephen

Full Time preferred though also happy to offer my services as a consultant

COO

Location: The South West (e.g. Bath, Bristol) or London

 

Salary:

 

really depends on role and its requirements

 

Summary:

 

I'd like to join a start-up (or SME) with growing pains. One that recognises the need for an evolving and fit for purpose structure (e.g. teams, SLAs, processes and defined goals), clearer organisation against and execution of its strategy and service delivery. My experience and expertise is most recently drawn from having done the above with 2 tech start ups in London (the latter recently acquired). I like coming in and restoring calm, focus and motivation. I love building teams and equipping both individuals and teams with the tools they need for success

 

Description:

 

Skills: Building Operational and Client facing teams (e.g. in SaaS / e-commerce environment). Getting clients live, keeping them live and getting them to pay! Bringing structure, processes and execution to growing start-ups. Strategic Development for start-ups as they prepare to scale. Customer Service Excellence. Operational Execution. Operations Management. Project & Programme Management. Process implementation & optimisation. Team Leadership and Team development. Management Consultancy. Reporting (internal & external); including analytics and setting company level KPIs

 

Linkedin: https://uk.linkedin.com/in/neilalexanderstephen

 

How to apply:

 

via LinkedIn or email: n_a_stephen@hotmail.com

 

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